We had a very pleasant experience and are more than happy with our purchase.                   

Excellent job!  Entire experience was great.  Everyone so nice and helpful.

Been buying cars for 50+ years.  Best buy experience yet!  Keep up the good work.                                  - Steven M.

Larry was so helpful, knowledgeable, and friendly. He made me feel comfortable throughout the buying process. Thanks!                                                                                         - Mary R.

Patrick is very helpful and also very nice. You should keep him and promote him!                - Erin G.

You all went above what should be expected. Thank you very much!                                           - Ed B.

Perfection! Everything was better than expected. Patrick and everyone else was perfect!           - Mary R.

Service was great! Very professional and concerned about helping!                                            - Betty W.

Pat did a great job explaining the vehicle. I will recommend this dealership to my friends and coworkers.                                                                                                                                        - Terry S.

Staff was warm and friendly. I didn't feel obligated to purchase anything. They didn't try to up-sell me!                                                                                                                                       - Peter M.

Liz was knowledgeable and super understanding. I enjoyed not having a typical "pushy" sales consultant. A+ 5 stars!                                                                                                           - Tera M.

Chuck was very helpful! I would absolutely recommend to others! Thank you!                             - Madison B.

I couldn't be happier with the whole process! Love my new car and I can't thank Jo and Tom enough.                                                                                                                                            - Yvonne H.

Very friendly, professional, and willing to work hard to get me approved. Thank you!                   - Chelsea M.

Chuck really cared about our experience which I really liked. It worked out great for us!                 - Julie B.

Liz is so wonderful. She was good at keeping us up to date with all that was going on!                  - Karen M.

We have purchased multiple vehicles from this dealership and will always continue to do so. Thanks!                                                                                                                                             - Darlene  & Thomas F.

Lina was awesome! She's a great listener and gave me a great experience! She is the best!     - Christina S.   

Angel was very helpful! He answered all of my questions, and was very polite. Great experience!                                                                                                                                       - Mary B.

Seth is a great Sales Consultant. I appreciate all that he did to help me. He does his job very well. P.S. I love my new car!                                                                                                           - Khanika T.

Larry was excellent. He took his time with me, and had the car I was interested in ready for me to look at.                                                                                                                                 - Lori L.

You guys did a great job. I appreciate the service and friendliness of the staff. You made my car purchase very easy and comfortable!                                                                                     - Jacob A.

Lina was terrific! She was knowledgeable and trustworthy. I hope your service is as good as your sales!                                                                                                                                       - Mary A.

Best car buying experience I've ever had!                                                                                     - Don Z.

Lina was FABULOUS!   She drove to the other lot in a blizzard to get a car for me to look at.  Everyone at this dealership was so nice to work with.  I would definitely recommend it to my friends and family.                                                                                                                        - Eugenia L.

Patrick and Scott were great to work with.  Patrick came back in on his day off!                   - Jim B.

Best car buying experience I've ever had!                                                                             - Don Z.

All the staff was very nice, low pressure, and worked well with the budget we had!                 - Scott K.

Great job to all staff & Larry!  Will recommend and come back in future!                              - Felicia C.

Great internet service .  Excellent business sales support.  Well coordinated across functions.                                                                                                                                  - Brent P.

Professional from start to finish! Seth and Mark were a pleasure to work with, and the whole team worked as a well-oiled machine.                                                                            - Dan S.

Kevin was most courteous, knowledgeable, and helpful.
- Patrick S.

Liz is very good in explaining the details about the car. She is a friendly person and wants to go all the way to help and find the details.
- Rajib S.

Patrick was very polite, professional, and informative, and I would refer anyone to him!
- Madeline S.

A big thanks to Tom, Mark, and Larry - I love this little car. Staff is professional, knowledgeable, and friendly!
- Lynn U.

Angel was very friendly and helpful, with a no pressure attitude. Staff was also great. Will recommend!
- Chris & Dana S.

Our sales consultant, Larry, was excellent! He answered all of our questions/concerns, was polite, professional, and has a great sense of humor!
- Mark & Lily H.

Keep up the great service and buying experience!
- Robert O.

Very professional, flexible, and answered ALL of our questions!
- Adam & Bethany H.

Patrick was awesome! Highly recommend!
- Kenneth R.

Thank you to all the staff that helped me get into a new Outlander! Great experience!
- Kevin A.

Hector was extremely straight forward and helpful
- Chad H.

Kyle did a very good job ensuring my first car-buying experience went smooth.
- Chris C.

This was our 5th vehicle we've bought here & we just love the way your company/family takes care of our family.
- Michelle & John M.

Had a great experience buying my first car. You guys Rock!
- Carly Y.

Thanks Kevin for picking me up, I really appreciate all you guys. Again, Thanks!
- Rosetta F.

Jo is very pleasant and knowledgeable. My only complaint was how long I was there to complete the deal.
- Lloyd M.

This was a very easy and pleasant experience. Thanks!
- David W.

Excellent customer service. Very knowledgeable, very kind.
- Cindy K

Liz is the best salesperson ever!
- Kylie C.

Kyle worked very hard to get me the vehicle I wanted for the price I could afford. Thank you Kyle!
- Audrey S.

Very good experience. Will tell friends & Family. Thank you.
- David B.

Kevin was so helpful and spent a great amount of time & energy to help us!
- Ben S.

Another Great sales experience. Thank you!
- Brent D.

Lina was awesome!
- Liccia S.

Zach made the car buying process very enjoyable, and was extremely knowledgeable about cars.
- Richard S. 

Chuck was very responsive in getting back to me and getting us the vehicle we needed!
- Casey N.

Great Dealership! Made it no hassle & fun to buy a new car!
- Mike G.

I'm so happy I got Larry for my sales consultant. He was just great! Thank you for making my day so special.
- Sandra B

Larry was very nice, I had a wonderful experience. Thank you!
- Harold S.

I was impressed with Kevin - one of the reasons I keep vehicles a long time is to avoid the huge-pressure salesmen. He was NOT one of them!
- Linda W.

Lina has a great personality and people skills.
- Chris S. 

Outstanding service!! Would recommend this car lot to anyone.
- Daniel M.

The best service & car value I have received in 43 years. Thanks so much!
- Carrie V.

Had a GREAT experience!! Have always "feared" car dealerships and this was a wonderful experience. Thanks again!
- Lori D.

I loved the "No Pressure" sales experience.
- Tamara P. & Brad K. 

I was very impressed with the service and hospitality fo your staff. Thanks a lot!!!
- Robert M.

Chuck was great! He went above and beyond what a salesman had to do.
- Jennifer W. 

Great service and Kevin was very helpful.
- Elizabeth F.

Kevin was great! Quick, easy process
- Robert L. 

I felt very taken care of through the whole process. We had some minor confusion but it all worked out. Thanks again!
- Toralee K.

My wife & I loved Jo. Very friendly & professional, answered all questions and gave suggestions.
- Michael D.

The process is what a car buying experience should be: friendly, knowledgeable and a willingness to work toward the sale. Had a great time, loving my car!
- Daniel W.

Liz was great! From introduction, clean through purchasing the vehicle, she was very knowledgeable and professional. She was a pleasure to deal with.
- Fred W.

Very knowledgeable and courteous staff. Thanks for the Buckeye Blitz Horn Cry!
- Scott C.

Kevin was outstanding with his communication with me through the process
- Kolby F.

This was the best car buying experience that I think I have had; thank you.
- Brad B.

Chuck was awesome! Very informative and helpful and very, very nice! Great work!
- Bethany F.

Excellent service!! Everyone went above and beyond for us! We will be back!
- Derek D.

What a wonderful buying experience! If I had known it was going to be so easy and enjoyable I would have done it sooner!
- Wendy R.

Lina rocks! Should have come here first!
- Pete B.

Liz was great! Not too pushy but she got the deal done!
- Barbara A.

Nadine was a great first contact - Nate and Patrick were too nice! Very pleasant experience.
- Cawte S.

Chuck did it right. Great experience and loved the new car announcement party! Very cute! Thank you!
- Mary H.

Larry was Great! That's the way a car buying experience should be. Wes & Eric were cool too!
- Steve H.

An awesome experience! Chuck and Tom rock!!
- Mark C.

Zack does a great job as a sales consultant - he is knowledgeable & friendly. I will definitely refer a friend to Zack. I am very pleased with my car.
- Melissa B.

"What a pleasant experience! we appreciated your professional and courteous service."
- Gregorz I.

Excellent experience all around!
- Andrea E.

Everyone was entirely friendly and I will definitely be coming back if I ever need another vehicle
- Sarah C.

Scott and Lina were great to work with doing my purchase.
- Tammy L.

Everyone we worked with was pleasant, helpful, knowledgeable, and treated us well.
- Cynthia P.

Chuck was the epitome of Customer Service! He was honest, he actively listened, and he treated me like an old friend!
- Zachary G.

Larry was fantastic and a true pleasure to work with. i had an amazing experience!
- Ashley B.

Chuck was extremely helpful, but not pushy. Everyone here made this buying experience great. Also getting my brakes fixed was excellent.
- Chris B.

I really like Kevin's calm, professional manner. Very nice to not feel pressured while getting attentive help
- Michael S.

Very satisfied with the whole sale, finance and trade-in experience. Thanks.
- Deborah S.

Larry and Eric were both great to work with.
- Jean G.

Rachel was very pleasant to talk to and very helpful, along with her manager Wes
- Vanessa & Bob S.

Great experience, very satisfying. Patrick, our sales rep, was awesome. Thank you.
-Tywanda P.

Patrick was very patient, knowledgeable, and kind. My experience was great, Thanks!
- Molly M.

Very courteous and knowledgeable staff. A pleasant buying experience.
- Jeff M.

Hector was very patient with all my questions.
- Kristene M.

The people at Mitsubishi were some of the best people I've ever dealt with.
- Ellis H.

Wonderful experience/ salesmanship. I will recommend this dealership!
- Rob D.

Liz did a great job during the process! Excelelnt communication & if she didn't know an answer, she found it.
- Dariece K.

More companies need more people like the team in Hilliard, Ohio.
- Daniel O.

Good cars, nice price.
- Rick M.

Zack was a very knowledgeable and helpful person. II enjoyed working with him.
- Bonnie P.

Awesome experience! Drove over 2 hours to find this car and easiest car buying ever.
- Tara B.

Larry and the whole team are great as always, thank you.
- Emerson H.

The sales and finance staff were amazing, the customer service should be an example to all.
- Curt G.

Rachel was very nice and patient with us while we made our decision. She is a great team member there and made our car buying experience great and easy. Thank you!
- Ian & Jessica E.

Patrick went above and beyond my expectations of a great salesman and as a person. Thank you!
- Judy E.

Liz is amazing. She explained everything clearly and wasn't pushy and made us comfortable.
- Aaron P.

Jordan was wonderful! She was very helpful, friendly and made us feel at home.
- Terry L. & Kim T.

A top notch 5-star experience from start to delivery of car. Friendly and Painless. Jan was exceptional!
- Kalyn L.

Liz was great with answering questions and her knowledge about the car.
- Kellie H.

Great car dealership, Thanks. Loved the "No-Pressure" sales.
- Robert B.

This has been one of the best experiences buying or leasing that I have had.
- Gerard M.

All your people were very helpful, polite and I was very pleasd. Thank you all very much!
- Verl W.

The whole process was quick, informative & painless. Thanks Zach for a great experience!
- Jamila P.

It was a great experience, everyone was very friendly. It was nice being able to get drinks when you wanted.
- Katy B.

Buying this truck was probably the best auto-buying experience I have had. The salesperson was beyond helpful, it was great.
- David J.

The process at your dealership all-around was very painless and fair. I will refer people here all the time.
- Aaron R.

Great Job! Car meets expectations, delivery process above and beyond.
- Eric B.

Best service I've ever experienced from a dealership and salesperson. Keep up the great work!!
- Malcolm M.

Chuck was wonderful. He did everything at my pace. He made buying my first car really easy.
- Catherine C.

Thank you for working so hard to make sure I got a vehicle! It traveled wonderfully!
- Elizabeth S.

Very good buying experience. Patrick was very helpful and pleasant sales consultant. A+
- Brenda S.

Lina was phenomenal. She gave us space, offered insight and was pleasant to deal with!
- Cami B.

Jan truly provided us with the very best car buying experience my wife and I have experienced.
- Louis C.

Very good experience! We will be Mitsubishi customers for a long time to come! Thank you!
- Elizabeth H.

I am happy to be a part of the Mitsubishi family again!
- Melinda H.

Very helpful and knowledgeable! Very friendly and honest! All around amazing service
- Chris & Ashley H

Zach was great - Eric was very friendly too!
- Stephanie M.

Patrick was excellent and made our experience worthwhile! Thank you!
- Daphne & Doug W.

Special thanks to Jan - After leaving the dealership, she called to return money I left in a trade-in car.
- Carl S.

Most efficient and pleasant vehicle we have ever had. Congratulations on a well-run business!
- Jim M.

Kyle was absolutely wonderful! He is by far the most genuine car salesman I have ever encountered. He was the only one to follow up with me after leaving the lot.
- Vanessa B.

Very pleasurable experience. I like everything about this dealership!
- Penny L.

Zach made the experience great. His helpfulness, absence of "salesy-ness" and going the extra mile to get the price down are the reasons I bought here.
- Jenn H.

My sales consultant, Jan, was helpful and friendly. She worked very hard to put the sale together. Everything went fast with no problems
- Michael T.

Much better experience than other dealerships, especially great in highlighting important info in manual.
- Chris M.

I love my new Outlander Sport, and the sales woman did an excellent job.
- Becky C.

Zach treated me very well. Wes was great to work with.
- Mandy C.

Chuck is one of the best salesmen I have ever had the pleasure of meeting.
- Angel C.

I was genuinely suprised by the exceptional level of service for a car at this price point. BMW could take pointers!
- Bob O.

Kevin was super kind, personable, and patient with me answering questions and repeating information.
- Matthew & Rebecca

Best Car-buying experience we have ever had. Thank you so much!
- Rich and Jennifer D.

Best experience I've ever had buying a vehicle! Your dealership rocks!! Keep up the great atmosphere
- Tonya S.

This was one of the most enjoyable auto experiences I have ever had.
- Steve A.

Larry was professional and a lot of fun.
- Dan C.

Great Job! Wonderful dealership - First class! I love my car!
- Nadine B.

Very warm welcoming place - felt almost family-like. best experience yet!
- Lauren J.

Rachel was down to earth and friendly, which led to a more relaxed and enjoyable sales experience.                                                                                                                                          - Brad M.

Service was outstanding and painless. Sales consultant was very good.                                 - Charles K.

Sales rep Rachel was great at listening to my needs and staying in my budget. Thank you.    - Christina G.

Shawn, Tom and Wes were great. Thanks again for staying after hours.                                  - Ryan W.

Rachel was an amazing salesperson; patient, kind and honest. I feel she had my best interests at heart.                                                                                                              - Sharon B.

Really appreciated the straight-forward honestly of this dealership.                                 - Chris & Tesa O.

I appreciate Mitsubishi West working with me in a time-crunch situation. Thank you!               - Emily S.

I was extremely pleased with the whole experience. I am "forever customer!" Thank you, Zach Fisher!!!
- Brenda A.

Brenda was very helpful and friendly. She didn't pressure us and she allowed us to make our decision in a laid-back way.
- Mai D.

Great service and a stress-free car buying experience!!
- JoLynn B.

Fantastic experience with a great sales staff!
- Corey D.

All of the staff was extremely helpful and displayed exceptional customer service.
- Justin A.

Kevin Moses took the time to let me make my own decisions and encouraged me to think before I acted.
- Marcella H.

Zach is an amazing guy! Best experience I've ever had buying a car!
- Amber E.

Keep up the good work! It has always been a great experience. Thanks, Larry Nelson.
- Emerson Y.

Amazing and kind staff. Very Honest. Highly Recommend!
- Brittany M.

I wanted to take a moment to let you know how pleased I am with the service I received today from the Service Manager, Lee, at the Mitsubishi West location in Hilliard, OH. I called this morning and he said that they were booked solid, but if I dropped by, he would take a look personally. He checked all the fuses, looked at the light bulbs, got others to help, had another location bring in a light bulb, and fixed it. It is people and service like this that keeps me coming back to the dealership to service my car. Thanks!
- Rochelle

An awesome buying experience!  Very family friendly.
- Susan and Ben

Both Larry and Wes were very helpful. This is the third car I've purchased from this dealership, and I will continue!
- Sherry

Enjoyed the atmosphere of the dealership. Larry was fantastic and passionate. He made my first experience buying a car stress-free and wonderful overall.
- Joshua

Excellent service! Thank you Hector, keep up the good work.
- David and Amy C.

Larry was friendly, kind, and knew about the car we bought
- Roger G.

Larry is amazing and our experience at Columbus Mitsubishi was the best! He went above and beyond!
- The Davis family

Wonderful experience. All staff members were very attentive and made us feel very comfortable. Thank you!
- Katy G.

The process was stress free and I am pleased with my new purchase: expectations exceeded!
- Arletta L.

We appreciated the top notch experience at all aspects of sales/delivery. Thank you: especially Zach and Larry. Nice to meet sales manager and owner Tom
- Owen E.

Larry Nelson was awesome, the whole staff was: stayed late to help me out, much appreciated
- Susie D.

Zack Fisher was awesome! Thanks to Tom also: wonderful experience.
- Sarah H.

Your care and commitment for excellence will always be remembered!
- Joy B.

My salesman was friendly, not pushy, very knowledgeable, and helpful. I couldn't ask for better service!
- Sheila K.

Seth is an outstanding representative of your company. Possibly my best car sales experience ever
- John M.

Everyone treated me with so much respect and I really had a great first car buying experience!
- Christina L.

Very impressed with the customer service of all employees! Great buying experience
- Jessica H.

Wes and Seth were fantastic! I not only got a great vehicle...I learned a lot and had fun!
- Ted P.

Zach was very patient, helpful, informative, and considerate
- Bill L.

Kevin was very personable and we both felt comfortable with the whole process
- Jocelyn C.

Zachary was very knowledgeable and helpful. By far my best car buying experience
- Rob S.

Very pleasant experience and Kevin was wonderful to work with. Thank you!!!
- Debbie G.

Zach was honest and really listened to us. He made us comfortable and never pressured us to close the sale.
- Derek and Laura B.

Seth and everyone I worked with were awesome!!
- Kaitlin B.

Larry was extremely helpful and wonderful to work with. Thank you
- Michelle T.

Great dealership! Thanks for all you did to make this an enjoyable experience!
- Carol G.

Seth was very informative and we liked the fact that he was not pushy
- Darrel and Mary M.

It was one of the best new car buying experiences I've ever had. Keep up the great service!
- Eric K.

Larry did a good job answering any questions I had and was very professional
- Michael R.

My overall experience from greeting at the front door to delivery of the vehicle was excellent!
- Gloria H.

Seth made the entire buying process fun. That was much appreciated. Love the car!!
- Andrew R.

I didn't feel pressured buying anything. Great experience!
- Jamie B.

My experience has been wonderful here and if something needed fixed, it was taken care of right away. Thank you Kevin
- Cody W.

Everyone at the dealership was so friendly! Seth made for a great car-buying experience!!!
- Katie C.

Larry has always been very professional and friendly: consistent service with each car we've bought from him!
- Rebecca H.

Best car buying experience I've ever had.
- Monica H.

Sarah was wonderful. Tom H. did a miracle. Thank you
- Shannon V.

Seth and Tom were great! Never had a better experience with a dealership
- Greg and Tami M.

Seth Swartz was great and worked very hard to make this deal for me. He went above and beyond. Great job!!
- Arvella M.

If there were a grade higher than "excellent," you'd deserve it
-Hank A.

Kevin Coughlin was very courteous and thorough regarding all aspects of our purchase
- Joy S.

Hector made my car buying experience enjoyable and he is so personable!
- Barb B.

Kevin was amazing! I will be referring him to my co-workers!
- Sierra S.

Really enjoyed doing business with your dealership and I will definitely recommend you to anyone looking for a car
- Laura M.

Friendly and courteous sales staff. Well informed and helpful. Treated us with respect. Great experience!! Thank you!
- Phillip A.

Everything was great, Larry was great, very nice, helped me get a perfect car.
- Jaimie H.

Zack was great! Really enjoyed my buying experience. Thanks!
- Keith E.

Kevin was very helpful and kind when I was looking for my car.  He made me comfortable in purchasing from Columbus Mitsubishi.

- Philip P.

Lina was very responsive to my many questions - always friendly and informative

- Eve H.

The entire process was very professional.  Eric was exceptional and went above and beyond.  Very Pleased!!
- Christina S.

Both Lina & Nate were great to work with!

- Bruce C.

Liz truly, attentively, and joyfully nailed this process for me...and fast! Thanks!
Kevin C.

Thank you for an amazing, stress-free car-buying experience!
Sarah E.

We were very much pleased with service, sales consultants, and all at Mitsubishi.
- Judy M.

This is the second vehicle I purchased from Kevin; he's always very professional and thorough.
- Lisa J.

Kevin did an awesome job! He was extremely knowledgeable and helpful with our purchase.
- Stacey F.

Zach was awesome - a great sales consultant that I was glad to have worked with!
Rob C.

Kevin went above and beyond to help me; without him and Steve I wouldn't have had such a great experience.
Melissa C.

Keep Larry. No pressure, listened to my needs and called my insurance company for a reminder. He is great.
Rosie M.




Directions COLUMBUS, OH 43235

  • Sales: (614) 334-4110
  • Service: (800) 878-8500
  • Toll Free: (800) 878-8500


  • Monday 10:00 AM - 8:00 PM
  • Tuesday 10:00 AM - 8:00 PM
  • Wednesday 10:00 AM - 8:00 PM
  • Thursday 10:00 AM - 8:00 PM
  • Friday 10:00 AM - 6:00 PM
  • Saturday 10:00 AM - 6:00 PM
  • Sunday Open This Sunday, Noon - 5:00 PM